Privacy Policy
Last updated: June 16, 2026
This Privacy Policy describes how Must Have Outlet LLC, doing business as Elevate Flow ("Elevate Flow," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit https://www.getelevateflow.com (the "Site") or use our services. Elevate Flow is a marketing agency based in Texas that provides AI-powered cold email outreach services for mortgage brokers.
By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or our services.
1. Information We Collect
Information You Provide Directly
We may collect information that you voluntarily provide to us, including:
- Name, email address, phone number, and company name
- Information submitted through our website chat widget, contact forms, or scheduling tools
- Communications you send to us by email, phone, text message, or other channels
- Business information relevant to our marketing and outreach services
Information Collected Automatically
When you visit the Site, we and our third-party service providers may automatically collect certain information, such as:
- IP address, browser type, device type, and operating system
- Pages viewed, referring URLs, and general usage data
- Cookies, pixels, and similar tracking technologies
2. How We Use Your Information
We use the information we collect for purposes including:
- Providing, operating, and improving our marketing and outreach services
- Responding to inquiries and communicating with prospective and current clients
- Scheduling appointments and sending appointment-related communications
- Sending service updates, follow-up messages, and other communications you request or consent to receive
- Analyzing Site usage and improving user experience
- Complying with legal obligations and protecting our rights
3. SMS and Text Messaging
If you provide your mobile phone number through our website chat widget, contact forms, or other channels, you consent to receive text messages from Elevate Flow at the number you provided. These messages may include automated appointment reminders, scheduling confirmations, follow-up messages related to your inquiry, and other service-related communications.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan. You are not required to consent to receive text messages as a condition of purchasing any goods or services, but certain communications may be necessary to coordinate appointments or respond to your requests.
You may opt out of receiving text messages at any time by replying STOP to any message we send. For help, reply HELP or contact us at info@getelevateflow.com or (832) 220-8443.
We do not sell or share your mobile phone number with third parties for their own marketing purposes. We may use third-party messaging platforms to deliver text messages on our behalf, subject to appropriate confidentiality and data protection obligations.
4. How We Share Information
We may share information in the following circumstances:
- Service providers: With vendors who assist us with hosting, analytics, CRM, scheduling, chat, email delivery, SMS delivery, and similar business functions
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets
- Protection of rights: To enforce our agreements, protect the safety of users, or prevent fraud or abuse
We do not sell your personal information for monetary consideration.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors interact with our content. You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict certain processing of your data. To exercise applicable rights, contact us using the information below. We may need to verify your identity before responding to your request.
Residents of certain states, including Texas, may have additional privacy rights under applicable law. We will honor valid requests in accordance with applicable legal requirements.
9. Third-Party Links and Services
The Site may contain links to third-party websites or integrate third-party tools such as scheduling platforms and chat widgets. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Must Have Outlet LLC (DBA: Elevate Flow)
17201 Janacek Rd, Crosby, TX 77532
Phone: (832) 220-8443
Email: info@getelevateflow.com
Website: https://www.getelevateflow.com